Independent individuals. Not affiliated with Three, O2, EE, Vodafone, Sky Mobile, Tesco Mobile or any other provider. No sales or commission. Read our disclaimer
Clear information about who we are and how this service works.
Our guidance number is 0330 043 7763. We charge no advisory fee. This is an 0330 number, so normal telephone charges may apply; it is not described as a freephone line.
Start with the network name and the topic: coverage, a plan, an eSIM, roaming, a bill or a number move. Keep account passwords, payment information and verification codes private. We do not need those details to discuss general information.
For live technical faults, SIM replacement, account access, payments or a contract change, contact the official provider. We cannot carry out those actions. We do not publish unverified opening hours or guarantee immediate availability.
FREE, INDEPENDENT GUIDANCE
Call our independent guidance team.
Our general guidance is free. We can explain the information and help you prepare a clear question for the official provider.